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Coral Gables :(305) 774.1733Doral :(786) 431.0969

RETURNS

• Merchandise must be returned within 14 days of receipt.
• Merchandise must be unworn and unwashed.
• Merchandise must have all tags, including Cattiva Boutique tags attached.
• Any merchandise marked “Final Sale” cannot be returned.
• All items purchased with a promo code are considered final sale.
• All footwear returns must include the original shoebox in its original condition, without postal labels.
• Accessories – Jewelry, bags, hair accessories, hats, bodysuits, underwear, cannot be return.
• Swimwear must have all tags and hygiene liner intact.
• Special order items cannot be return; they are considered “Final Sale”.
• Merchandise can be return at the store for store credit.
• Shipping and Handling charges are not refundable.

 

REFUNDS AND PROCESSING

• Refunds will be processed with in approximately 7 to 10 business days after we receive your return.
• Original shipping charges are non-refundable

 

STORE CREDIT

• Store credit can be used online or at the store,
• Store Credit can not be transferred to another person or account
• Store credit is considered like cash.
• Store credit does not have an expiration date.

 

SHIPPING

• Order will be processed Monday through Saturday, between the hours of 11am to 7pm Eastern Standard Time.
• All orders placed on Saturday after 5PM Eastern Standard Time will begin processing on the following Monday.
• Orders will not be processed on Holidays.
• Orders are processed pending on availability.

 

PRIVACY

Cattiva Boutique is committed to providing a safe online shopping experience. This commitment includes protecting the privacy of personal information that we obtain through our web site, via mobile and from visits and purchase at our store.

 

When you place an order with us we will request your name, last name, email, shipping address, billing address and credit card information.   Will hold your email address in confidence. We do not sell; give away your information to any third party.